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Field Service Engineer Automation
Contract Type
Permanent
Country
ITALY
Location
Parma

Your Opportunity

Sidel is looking for Automation Field Service Engineer ( FSE )

Your Mission

  • Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on Automation.
  • Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s  equipment installed at customer sites.
  • Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.
  • Test and evaluate equipment: performance at customer plant, based on technical, contractual and safety specifications.
  • Properly handle, check and transfer equipment non-conformities.
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities.
  • Ensure ultimate internal and external customer satisfaction.
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules.
  • Report after sales opportunities detected on Customer site.
  • Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables; Report to the ISM for team site activities

Your Profile

  • Technical school
  • English fluent
  • Experience in Beverage Industries possibly on Aseptic application
  • Familiar with installation and commissioning activities on equipment
  • High communication skills and leadership

Contract Type
Permanent
Country
ITALY
Location
Parma
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