Filed Administration Support

Your Opportunity

Perform the logistical and general administration of the site activities, supporting Field Service Engineer/Installation Site Manager teams

Your Mission

• Manage Field Service Engineer/Installation Site Manager job expenses reports and time sheets
• Manage Purchase Requisitions in SAP for the internal Field Service Engineer/Installation Site Manager and Service activities for the external
• Actively monitor and control risk related to Field Service Engineers' activities on site
• Manage and collect data for Field Service Engineer/Installation Site Manager activities reporting
• Ensure effective utilization of Field Service Engineers management tools, such as SAP B1, FSM.
• Report on working time, service reports tracking, Occupation rate, KPI, cross border, mapping skills, training follow up
• Perform Field Service Engineer data follow up in the portal
• Perform goods receipt for external Field Service Engineers
• Collect all cost related to intervention, such as supplier invoices, SR worksheets, airfare; post in ERP and send to requestor
• Validate cost, ready to bill and update Service and/or Sales Order if required
• Intercompany/customer invoices  
• Perform other general administrative duties

Your Profile

Language Requirements

• English
• Foreign language as per regional allocation is a plus

Professional qualifications and Experience

• Professional qualification in logistics and/or general administration
• Available to travel (up to 5%)

Key leadership Behaviour

• Ability to build relationships very fast
• Used to work with remote contact person (Field Service Engineer, Manager, etc.)
• Experience with handling invoices
• Process Management