Filed Administration Support
Contract Type
Permanent
Country
United Kingdom
Location
Welwyn Garden City

Your Opportunity

Perform the logistical and general administration of the site activities, supporting Field Service Engineer/Installation Site Manager teams

Your Mission

  • Manage Field Service Engineer/Installation Site Manager job expenses reports and time sheets
  • Manage Purchase Requisitions in SAP for the internal Field Service Engineer/Installation Site Manager and Service activities for the external
  • Actively monitor and control risk related to Field Service Engineers' activities on site
  • Manage and collect data for Field Service Engineer/Installation Site Manager activities reporting
  • Ensure effective utilization of Field Service Engineers management tools, such as SAP B1, FSM.
  • Report on working time, service reports tracking, Occupation rate, KPI, cross border, mapping skills, training follow up
  • Perform Field Service Engineer data follow up in the portal
  • Perform goods receipt for external Field Service Engineers
  • Collect all cost related to intervention, such as supplier invoices, SR worksheets, airfare; post in ERP and send to requestor
  • Validate cost, ready to bill and update Service and/or Sales Order if required
  • Intercompany/customer invoices  
  • Perform other general administrative duties

Your Profile

Language Requirements

  • English
  • Foreign language as per regional allocation is a plus

Professional qualifications and Experience

  • Professional qualification in logistics and/or general administration
  • Available to travel (up to 5%)

Key leadership Behaviour

  • Ability to build relationships very fast
  • Used to work with remote contact person (Field Service Engineer, Manager, etc.)
  • Experience with handling invoices
  • Process Management 

 

Contract Type
Permanent
Country
United Kingdom
Location
Welwyn Garden City
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