IT Workplace Operations Lead
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
If you are looking for a new challanging role in IT within an international organization, then this is the right opportunity for you!
Join our IT End User Services Team as Work Place Operation Lead.
Your Mission
The WorkPlace Operation Lead (WPOL) is in charge of:
- maintaining the standards used for the end user equipements (Computers, Smartphones, tablets etc ...).
- Managing common applications used by all the end users and provide tools used by the support people to do asset inventory (computers, smartphones, applications, etc), license management, package distribution and all the possible automation to ensure the computer provisionning.
- Maintaining the tools used for the patching processes on the end user side, as well is in charge of delivering End Users reports and documentation upon request.
Your Profile
- Bachelor Degree or equivalent
- End user computer technical management
- Experience in vendor service level management
- Financial planning and budgeting experience
Skillset required:
- English B2 or C1 mandatory
- Knowledge of IT Operations, IT contracting and IT Services practices
- Standard IT applications (Microsoft, SAP)
- French and or Italian are a plus
- IT provisionning tool (Ivanti EndPoint management, Intune etc …)
