Spare Parts Administrator
Contract Type
Permanent
Country
MEXICO
Location
Guadalajara
Your Opportunity
Execute the quote-to-cash process for Sidel spare parts sales by preparing quotes, managing orders and other spare parts flow-related activities
Your Mission
- Manage customer requests for spare parts
- Prepare in SAP and send out customer offers for spare
parts
- Manage customer inquiries on spare parts pricing,
availability and order processing
- Follow-up on selected customer offers for spare parts to
maximize sales
- Place
customer orders for spare parts in ERP and send order confirmations
- Follow-up
customer orders for delivery on-time and in-full
- Manage customer payments and coordinate logistics
- Process
customer requests for return of spare parts and other spare parts-related
claims
- Follow
up on non-conformity issues and work to provide resolution to customer
Your Profile
- Major Degree in bussines administration, Industrial engineering or related.
- Able to work independently and under pressure
- Able to manage priorities and multiple customer requests
- Expertise in Excel and SAP
- Excellent communication skills, both written and verbal
- Intermediate / Advanced English Level
