Sidel Group response
On May 12, 2017, a ransomware attack was targeted
against Microsoft Windows operating systems worldwide.
The attack is commonly referred to as 'WannaCry'. Microsoft's
customer guidance on this topic, including software patches, can be
Some Sidel Group equipment uses Microsoft Windows software.
Therefore, in addition to the official guidance from Microsoft, the
Sidel Group can provide the following notes:
- Please read the
official guidance from Microsoft and follow such guidelines
should you determine necessary.
- The security of any Windows operating system is foremost
dependent on its network security and infrastructure environment.
The same is true for a Windows operating system used on your
packaging line. Any questions relating to your network security,
network infrastructure and Windows security should be directed to
your appropriate internal or external information technology
- If you have not taken the necessary security prevention
measures, you may want to consider running your beverage production
equipment in local mode only, with no internet or network
- To further secure a Windows operating system on your packaging
line you could consider installing the patches provided by
Microsoft. In some cases this may also necessitate an upgrade of
the Windows operating system software. For older machines this
could potentially also require a hardware upgrade of some kind.
(The patches from Microsoft cannot be installed on all versions of
Windows, only on more modern versions.)
- Please always consult with an appropriate and qualified
information technology expert before installing a software patch,
to ensure that the patch application does not interfere with any
other critical software functionality needed for the successful
operation of the machine. An unsuccessful patch installation could
affect the smooth running of the equipment.
- Should you determine it necessary to install a patch, we
suggest testing the patch before installation.
If you require further support on this topic please first refer
to your local information technology partner or Microsoft partner.
Your local Sidel Group representative can also provide support if