Working with SAP Ariba – Supplier collaboration

We have chosen the SAP Ariba Business Network as a platform for the transmission of all documents. Digitising our processes in this way means quicker processing for our purchase orders and your invoices, less costs and less impact on the environment. This helps in creating global spend transparency and drive data and discipline into the procurement process.

Being on the SAP Ariba Network and doing business with us electronically offers multiple benefits, including:

  • Real-time Purchase Order and invoice delivery for quicker fulfillment, identification of discrepancies, and payment status reporting
  • Reduction in administrative business expenses for items such as postage, printing, and mailroom handling
  • Immediate access to online invoice creation tool
  • Automation and Catalog posting
  • The whole process can be traced for Auditing purposes.
  • Less manual interventions.

Sidel uses SAP Ariba Business Network for communicating with suppliers. An SAP Ariba Business Network account is essential for suppliers to be able to receive orders from Sidel and to send invoices. If you do not have an SAP Ariba Network account, you can obtain one by registering on SAP Ariba Network.

On this page you can find more information about the registration of your SAP Ariba Network account and using SAP Ariba.

SAP Ariba Business Network

Company information

  • Maintain company profile
  • Update contacts, addresses, tax information
  • Manage catalog content (when applicable)

Purchase Orders

  • Receive and view POs
  • Acknowledge or update PO details
  • Communicate delivery dates or changes

Service Entry Sheets

  • Create and submit SES for approval
  • Track approval status
  • Convert a PO or SES into an invoice
  • Track payment status (Sent / Approved / Pending / Paid)
  • Ensure compliance through guided invoice fields

Troubleshooting

  • Password reset
  • Browser compatibility
  • Document status errors
  • Duplicate account issues
  • Missing administrator guidance

If your company already has an SAP Ariba Business Network account

  • Accept the trading relationship request from Sidel
  • Confirm the correct Company Administrator
  • Ensure users and permissions are assigned

If your company is newly onboarded

  • Follow instructions from Sidel
  • Connect or create your SAP Business Network account
  • Update your company profile and confirm readiness

General SAP Ariba Information

  • How SAP Business Network works
  • Standard vs Enterprise accounts
  • Supported browsers

SAP Ariba General Information

Account Registration & Access

  • How to connect to Sidel
  • How to reset password
  • How to identify your Company Administrator

SAP Ariba Account Assistance

Working with Purchase Orders

  • PO processing (Order → Acknowledge → Update)
  • SES creation & submission
  • Invoicing steps with screenshots

Processing Orders on SAP Business Network

SAP Invoicing Guide

Catalog & Content Management

  • Upload or update catalog items
  • Validation requirements

SAP Catalog Management Help

A document covering answers for the most frequently asked questions from Suppliers is available here

Support Contacts

 

For operational questions please contact indirectprocurement.suppliers@sidel.com

(PO content, receipt, approval): Your usual Sidel contact

 

For technical issues with SAP Ariba:

SAP Ariba Support via support.ariba.com (24/7 global help)