Lead Project Manager Services

Your Opportunity

The Lead Project Manager (LPM) is responsible to plan, organize, staff, and monitor all Services Project activities on his/her assigned Zone/Region. With his/her technical skills and expertise, the LPM has the important role of assisting the After-Sales Managers & Directors in selling Services projects. The LPM is accountable externally for customer’s satisfaction and internally for the compliance with the QTC-S process or other intra-group processes.

Your Mission

• Drives direct reports and operates according to the QTC-S process
• Planning: Establishes steps and timetables for achieving results required by his superior
• Organizing & Staffing: Establishes a structure for accomplishing plan requirements & staffs/makes recommendation accordingly
• Training: Helps define necessary means and needs in terms of training in order to respond to Group targets
• Objective setting : Contributes in objectives setup of subordinates following Group's overall goals; Sets personal development;
• Controlling: Monitors results vs plan by measuring performance on a periodic basis
• Problem solving:  Identify deviations, and then plan and organize to solve problems
• Keeps control over day-to-day activities (1st contact to ASM/ASD, customer presentation, RFQ assigt, workload, escalation)
• Responds to KPI feedback/monitoring (TTQ, Hit ratio, …)
• Carries the expertise to manage complex projects such as large Packaging, Molds, LI and/or LC projects
• Carries the responsibility and accountability of a Project Manager when managing large/complex projects.  

Your Profile

Professional Qualifications and Experience

• Bachelor Degree or equivalent  
• Language Portuguese, English and Spanish 
• 5+ years experience in project management with strong technical expertise       
• Experienced in Sidel Services Portfolio                          
• Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly dwg..                        
• Knowledge of staff management                       
• Knowledge of risk management                        
• Knowledge of finance for non-financial managers                                   
• Knowledge of MS Office, Project, CRM and SAP a plus                         

Key Leadership Behaviour (pls see details in tab "Key Leadership Behaviour)                                          

• Developing Direct Reports                                
• Directing Others                                   
• Drive for Results                                   
• Problem Solving                                   
• Managerial Courage                             
• Integrity and Trust                                
• Customer oriented