Services Account Director SEAP

Your Opportunity

Member of AOA (Asia Oceania Africa) Services Management team with responsibility of Driving Performance across the Services Organization functions and processes.

Your Mission

• Drive South East Asia & Pacific (SEAP) services sales activities of the organization as well as leading the related team.
• Define & implement service sales strategies identifying potential customers, managing existing customer relationships in order to deliver budgeted sales and margin targets.
• Define and drive the implementation of the strategy for Services sales for the assigned business area
• Ensure the meeting budgeted services sales and margins for the assigned business area.
• Identify market potential for assigned territory/business area and develop strategic and tactical sales plans accordingly.
• Lead a Services Account Management sales team through the creation and execution of individual sales plans.
• Manage the forecast process in the sub-region driving CRM utilisation
• Own, Deploy and Maintain QTCS process to drive efficiency, effectiveness, and continuous improvement
• Ultimately accountable of Services Customers satisfaction in the assigned sub region

Your Profile

Level of education and languages:

• Bachelor’s degree or equivalent
• Good level of local language and English. French as a plus

Required experience and skills:

• Bachelor's Degree or equivalent/Master's in Business Administration - Sales & Marketing
• Minimum 10 years’ experience in Services and territory/business area management, including Sales experience