Field Service Engineer - Packer
Contract Type
Permanent
Country
POLAND
Location
Wroclaw
Your Opportunity
Travelling technician working on the Packing range of the Sidel group. Installation and commissioning of equipment according to the estimated cost and deadline Implementation of the services sold: tools, maintenance, retrofit, etc. Training of the customer's staff Contribution to the implementation of the corrective action plan. Communication to the project team on changes to the punch-list Client advice on services Spoken languages: French/English.
Your Mission
- Ensure the
installation and assembly of the machines according to the estimated cost and
time;
- Ensure the
testing and production of the machines;
- Organize
and conduct technical meetings related to the progress of the start-up;
- Obtain the
customer acceptance report;
- Carry out
the necessary adaptations/revisions, modify and set up the tools and the
retrofit;
- Ensure the
good performance of the machine following the intervention via production
records;
- Contribute
to the implementation of the corrective action plan. Communicate to the project
team the evolutions of the punch-list;
- Provide
initial support to the customer on site or by telephone;
- Train
Customer site staff;
- Direct the
customer to services, parts and/or training;
- Present
Sidel products to the customer and promote the corporate image;
- Ensure
through personal involvement an increase in skills on the scope of Sidel
products and technologies;
- Ensure the
administrative organization of its missions with customers;
- Mobilize the resources necessary to carry out
its mission in a relevant manner.
Your Profile
- Training in
Industrial Mechanics and Automation, electro-technics or Industrial Maintenance
with a major in automation or equivalent experience
- English