Field Planning Admistrator
Contract Type
Permanent
Country
MEXICO
Location
Guadalajara
Your Opportunity
Sidel is looking for a Field Planning Administrator to manage and collect data from Field Service Engineers activity in SAP and follow all administrative process.
Be a part of our planning team driving customer engagement through high performance in our fast-growing market!
Your Mission
- Provide logistical support to ISMs/FSEs, such as travel arrangements, visa applications, mission preparation documents
- Manage ISMs/FSEs job expenses reports and time sheets in the FSM
- Manage Purchase Requisitions (PR) in SAP for the internal ISMs/FSEs and Service activities for the external
- Actively monitor and control risk related to FSEs' activities on site
- Manage and collect data for ISMs/FSEs activities reporting
- Ensure effective utilization of FSEs management tools, such as Pulse, SAP, CRM
- Report on working time, JPC tracking, Occupation rate, KPI, cross border, mapping skills, training follow up
- Perform FSE data follow up in the FSM portal
- Perform goods receipt for external FSE's
- Collect all cost related to intervention, such as supplier invoices, JPC worksheets, airfare; post in ERP and send to requestor
- Validate cost, ready to bill and update Service and/or Sales Order if required
- Perform other general administrative duties
Your Profile
- Professional qualification in general administration
- Drive to ensure Positive peer Relationships
- Drive for Results
- Action Orientated
- Client first mindset
