Service PM assistant Intern
Contract Type
Work-study/Internship
Country
ITALY
Location
Parma
Your opportunity
Are you excited to launch your career at the dynamic intersection of customer service, logistics, and supply chain management?
At Sidel, you’ll join an energetic, international team supporting critical spare parts operations for cus-tomers around the globe. As a Service PM assistant Intern, you won’t just process orders, you’ll be the trusted liaison, learning first-hand how large-scale businesses ensure excellent technical support. You’ll gain hands-on experience in ERP systems, logistics, and process improvement, building a solid foundation for your future in operations or supply chain.
Your Mission
- Collaborate with Service PM
team to manage their requests;
- Prepare, send and track offers
and orders using our ERP system;
- Advise customers on pricing,
availability, and logistics;
- Coordinate seamless deliveries
and handle return requests;
- Update and maintain accurate
customer records;
- Engage with internal teams,
acting as a key interface;
- Support to the sales team in
converting quotations into orders.
Your Profile
- Proficient in English; other languages are a plus;
- Enrolled in or recently graduated from an upper secondary school or university (trade, laguages, or logistics preferred);
- Open, eager to learn, and ready for real responsibility;
- Organized and able to balance multiple priorities;
- Comfortable with Excel and quick to pick up ERP tools (SAP is a plus);
- Clear communicator, collaborative, and ready to solve problems;
- Proactive, ready to test, fail, succeed.
