Future Talent Service Account Manager

Your opportunity

If selected for Future Talent Program, you will experience a carefully designed immersive 12-month development program where, through job rotations, you will explore different areas of our business worldwide. Throughout this journey, you will develop your knowledge and skills in a very accelerated and hands-on way.  You will be part of a strongly connected global community and have a dedicated mentor, focused on your growth, personal experience, and transitions. At the completion of the rotation, you will have the foundations and insights you need to further shape and continue an exciting career within our company.

Your Mission

After the 12 months rotation, which will include few months in UAE or Kenya, you will be part of the Service Sales team based in Lagos, Nigeria. This team is responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel for Services/ aftersales offering in given territory.

Your role will be to

• Plan customer contacts, visits and promotions
• Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
• Propose new Services products that add value to the Customer and are profitable for Sidel
• Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
• Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders

Your Profile

• Fluent English
• Bachelor’s Degree in Engineering and/or master’s degree in engineering/ MBA
• Work Experience: Less than 2 years