Field Service Technician Automation

Your opportunity

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Italy and abroad.

Your Mission

• Perform installation, start-up commissioning and final test of the Sidel Tunnel equipment supplied to Customer site, specialized on Automation profile.
• Develop a good understanding of the Customer needs to provide objective advice and to ensure Customer satisfaction
• Test and evaluate equipment, performance at Customer plant based on technical, contractual and safety specification
• Properly handle, checking and transferring, all the non-conformities
• Execute RCA on equipment automation issues, implementing the consequent plan of recovery and corrective action
• Prepare the job progress chart and technical weekly report in reference to carried-out activities

Your Profile

• Technical degree (Electronic Engineer Degree is a plus) 
• Strong technical curiosity and eagerness to learn continuously 
• Field experience preferred or strong motivation to learn on the job 
• Electrical fundamental as safety equipment’s, sensor, motion, servo driver, inverter…
• PLC Siemens (S7, SCL, Tia Portal) / PLC A&B is a plus
• HMI Siemens and A&B with ZenOn application
• Fluent in English, essential for working in a multicultural team (French is an advantage)
• Willingness to travel extensively (often >80% of the time) and adapt to different international environments 
• Excellent interpersonal skills and customer service mindset 

What we offer you 

•  A comprehensive training program, combining factory learning, hands-on field sessions and digital training 
• Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus 
• Opportunity to work on technologically advanced machines recognised worldwide 
• A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors 
• An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth