FIELD SERVICE ENGINEER – AUTOMATION

Your opportunity

Are you passionate about automation technologies and eager to work in leading industrial environments? Do you enjoy solving complex technical challenges, commissioning advanced machinery, and supporting customers in achieving the highest levels of production performance? Join Sidel, a global leader in food, beverage and personal care packaging solutions, as a Field Service Engineer specialized in Automation. You will work with cutting-edge equipment at major industrial customer sites, contributing to successful installations, commissioning activities and technical support across international environments.

Your Mission

YOUR MISSION

• Install, start up, commission and test Sidel equipment at customer sites, ensuring compliance with technical, contractual and safety specifications;
• Provide technical assistance during and after the warranty period, performing troubleshooting and supporting customers in resolving automation and electrical issues:
• Deliver technical training and after-sales services to customer personnel, promoting efficient equipment operation and maintenance;
• Test and evaluate equipment performance, identifying and managing technical non-conformities and ensuring appropriate corrective actions;
• Prepare Job Progress Charts and detailed technical reports on activities carried out at customer sites;
• Collaborate with internal teams and customers to ensure high levels of customer satisfaction and service quality;
• Identify and report potential after-sales business opportunities during customer site interventions;
• Coach and support junior colleagues in on-site behaviour, technical activities, troubleshooting and reporting;
• Ensure compliance with Sidel Standard Operating Procedures (SOPs), coordination plans and customer safety requirements.

Your Profile

YOUR PROFILE
Education Qualifications and Language Requirements:

• Technical professional qualification or Bachelor degree in Engineering as a plus;
• English fluent, written and spoken;
• Other foreign language as per regional allocation is a plus.

Professional Qualifications and Experience:

• 3 years experience in field activities;
• Experience in the beverage  industry;
• Consolidated technical background on Automation and Electrical;
• B&R and Siemens plc knowledge is a must;
•  Knowledge of Sidel Portfolio is a plus;
• Knowledge of the process machineries upstream SIDEL equipments;
• Knowledge of microbiological principles, hygienic and environmental conditions and guidelines.

Key Leadership Behaviour:

• Managing and measuring Work;
• Process Management;
• Problem Solving;
• Action Orientated;
• Peer Relationships.