Field Service Technician (M/W/D)

Your opportunity

Are you passionate about cutting-edge technology and eager to work in leading industrial environments? Do you enjoy taking on technical challenges, training users, and learning within a dynamic and enriching international community? Join Sidel, a global leader in packaging solutions for food, beverages, and personal care products, as an Field Service Technician. You will receive training and support to master the high-tech equipment installed at major industrial clients’ sites in France and abroad.

Your Mission

• Install, commission, and test Sidel equipment, including individual machines and complete production lines.
• Troubleshoot, prevent, and perform corrective maintenance on machines — covering electrical, mechanical, and automation aspects, on high-speed production lines.
• Carry out precise technical diagnostics, share feedback with internal support teams, and propose corrective actions.
• Manage equipment upgrades and optimization, including both hardware and software updates.
• Work closely with project managers and technical support teams to ensure customer satisfaction.
• Train and empower customer operators and maintenance technicians to ensure efficient use of the equipment.
• Fully comply with Sidel’s and customers’ safety rules, maintaining clear communication throughout all interventions.
  
  

Your Profile

• Holder of a technical degree in automation, mechatronics, electrical engineering, or industrial maintenance.
• Strong technical curiosity and a continuous desire to learn.
• Field experience preferred, or strong motivation to learn through hands-on work.
• Proficiency in French and good command of English, essential for working in a multicultural team.
• Willingness to travel frequently (often more than 80% of the time) and adapt to various international environments.
• Excellent interpersonal skills and a strong customer service mindset.