Field Service Engineer

Your opportunity

one filler mech from customer

Your Mission

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
• Properly handle, check and transfer equipment non-conformities 
• Prepare Job Progress Chart and technical reports in reference to carried-out activities 
• Ensure ultimate internal and external customer satisfaction 
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
• Report after sales opportunities detected on Customer site
• Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
• Report to the ISM for team site activities
  for Global product support FSEs Level 2 & 3
• Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE
• Qualification Program
• Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly 
  at the customer site, releasing the relevant evaluation report on time/in full.

Your Profile

• 3 years experience in field activities
• Experience in the beverage  industry
• Consolidated technical background such as Mechanical, Automation, Electrical or Process
• Knowledge of Sidel Portfolio is a plus
• Aseptic knowledge is a plus
• Able to travel (up to 90% in international environment)