Maintenance agreements

Professionally executed maintenance ensures that your equipment runs reliably and efficiently, and is essential for long term preservation of your line’s value. With a Sidel maintenance agreement, our global network of maintenance experts can help you to plan for, achieve, and maintain performance.

Sidel maintenance solutions are tailored to your needs, helping you to control costs throughout the agreement. Invest in preventive maintenance today, and maximise your production capacity while decreasing future operational costs. 

An active partnership with your OEM (Original Equipment Manufacturer):

  • We understand your market, value chain, assets and product portfolio
  • We provide a dedicated team that will work with you on your maintenance activities
  • We share our knowledge to help you get the most output of your equipment
  • We provide a dedicated project management team to ensure successful execution
  • Invest in a maintenance agreement today – and reduce your costs tomorrow

Our maintenance agreements provide you with:

  • A dedicated Sidel team for planning and execution
  • 24/7 hotline assistance and spare parts delivered on-time, in-full, worldwide
  • A consistent Sidel point of contact for agreement management

Explore our maintenance agreements solutions and discover the right fit for your needs

Get more information on Sidel training


Time and Material agreement, tailor your preventive maintenance

Time and material maintenance agreements allow you to schedule and execute your preventive maintenance with a skilled Sidel Core team, according to a defined timeframe, scope of supply and running hours. Maintain equipment performance throughout its lifecycle, reduce downtime and bring more visibility on costs over time.

A Time and material maintenance agreement includes:

  • 24/7 hotline assistance
  • 24/7 on-time, in-full, worldwide delivery of spare parts, for both scheduled and emergency activities
  • A Sidel lead engineer to coordinate all line maintenance activities
  • Maintenance execution by a skilled core team

Time and material maintenance in details

  • A customised scope
  • A dedicated core team
  • Improve cost control and predictability
  • 24/7 spare parts availability
  • Additional services available on demand

Fixed price agreement

Condition-based maintenance at fixed cost:

A Fixed Price maintenance agreement provides corrective and preventive maintenance at fixed cost over the agreement’s duration. Minimise downtime and optimise Mean Time to Repair with reliable OEM spare parts; troubleshooting; diagnostic and technical visits, and MRO (Maintenance, Repair and Overhaul) operations, all included within the defined corrective maintenance scope.

A Fixed Price agreement includes:

  • Proper scheduling and execution of preventive and corrective maintenance by dedicated Sidel core team
  • 24/7 hotline assistance
  • 24/7 on-time in-full, worldwide delivery of spare parts for both scheduled and emergency activities
  • A Sidel lead engineer to coordinate all line maintenance activities
  • Dedicated Customer Care Manager for the duration of the agreement
  • Emergency troubleshooting
  • Diagnostic visits
  • Technical visits
  • Remote access

Additional maintenance solutions are available

Ask your After Sales Manager for more information


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