SIDEL would like to fill the role of a French speaking Project Manager Services based in Dubai.

Offer preparation:

Understand customer requests and translate his needs
Coordinate with all involved product divisions to provide a full complete solution answering customer needs
Support Services sales team in sales, proposals, and presentations as needed
Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction

Projects Execution:

Project registration in SAP
Initiate the project with customer and aftersales manager
Set a full schedule and coordinate with customer accordingly
Evaluate technical feasibility and technical risks of project so as to determine proper level of support at Supply Chain and PM&D
Coordinate with all the involved business units to ensure the launching of the correct parts and follow up on delivery
Conduct risk assessment and set mitigation plan to reduce any impact on the project
Keep monitoring Quality -Cost (Budget) - Delivery (Timeline) of the projects
Manage project crisis and plan for a course of action in conjunction with all project actors
Reporting project progress on a weekly basis
Arrange the logistics of the parts (packing, consolidation, and shipping to customer)

Projects Installation:

Planning of the required resources and skills to conduct the installation
Coordinate with the planning team to ensure the provision of the right skills
Arrange Health Safety Environment & Security (HSE&S) coordination plan
Arrange the logistics of the installation team and coordinate with the customers accordingly
Coordinate with the team on site and provide the required support to complete the job
Create and follow up punch list due to any nonconformity found on site
Monitor and support the intervention till he gets the technical acceptance of the project

Projects Closing

Conduct Root cause analysis to understand the root of the problem and set learned lessons
Ensure that all the invoices are issued completely
Ensure database update
Set a closing meeting with the customer
Arrange customer satisfaction survey

Project Manager Services - French Speaking