Spare Parts Manager

Your opportunity

Join Sidel as a Spare Parts Manager in Santa Maria da Feira. We’re looking for a dynamic leader to head a talented team of 10 professionals. In this role, you’ll drive operational excellence, ensure outstanding service for our customers, and maximize profitability for the business.

Your Mission

The Spare Parts Manager is responsible for coordinating and coaching the local team to ensure optimal workload distribution and high performance. This role plays a key part in managing spare parts operations, ensuring timely and accurate order fulfillment while maintaining strong customer satisfaction.

As such, the position oversees the follow-up of urgent purchase orders and notifications, escalating issues to the Regional Spare Parts Manager when necessary. The Spare Parts Manager monitors customer orders to guarantee on-time and in-full delivery and actively promotes and assists customers in using self-service ordering (SSO) tools.

This role ensures operational excellence in spare parts management, fosters collaboration across teams, and contributes to continuous improvement initiatives to enhance service quality and efficiency.

Your Profile

• Bachelor Degree or equivalent
• Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
•  Expertise in Excel and ERP Systems , SAP is a plus
•  Knowledge of order management processes
•  Mandatory Language : English
•  Optional Language : French or Italian would be a plus
•  Certificate in Logistics is a plus
• Excellent communication skills, both written and verbal
• Able to work independently and under pressure
•  Able to manage priorities and multiple customer requests