Field Service Technician Automation

Your opportunity

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients abroad. We offer a robust training program, competitive benefits, and the chance to work with cutting-edge technology for global clients. Join a dynamic team in a collaborative environment that values your growth and well-being.

Your Mission

• Install, commission and test Sidel equipment, including single machines and complete production lines 
• Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines 
• Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions 
• Administrate equipment upgrades and optimisation, including hardware and software updates 
• Collaborate closely with project managers and technical support teams to ensure customer satisfaction 
• Train and empower client operators and maintenance technicians to ensure efficient equipment handling 
• Report after sales opportunities detected on Customer site; 
• Comply fully with Sidel and client safety rules, with clear communications throughout interventions 

Your Profile

• Technical degree in Automation
• Mechanical drawing understanding
• Strong technical curiosity and eagerness to learn continuously 
• Field experience preferred or strong motivation to learn on the job 
• Fluent in English, essential for working in a multicultural team 
• Willingness to travel extensively (often >80% of the time) and adapt to different international environments 
• Excellent interpersonal skills and customer service mindset