Control costs and increase uptime
To define the most appropriate maintenance service solution for the customer from the onset, Sidel experts compared Master Kong’s yearly average maintenance and spare parts storage expenses with the traditional expenses related to the effective operation of the aseptic lines. Therefore, the contract fundamentally ensures better cost control, providing a clearer view of maintenance expenses with specified fixed costs based on the number of running hours. Additionally, the tailored spare part orders, stipulated in the contract, helped to optimise cash flow by reducing inventory costs for spare parts.
Sidel have been providing proper scheduling and execution of preventive and corrective maintenance. Their analysis and reports enabled Master Kong to accurately monitor the lines and maximise their uptime. The aseptic validation process, included in the contract and passed right after the maintenance, secured product safety Master Kong were aiming for.
Close and successful partnership with long-term ambitions
“Thanks to the great support from Master Kong and our strong aseptic knowledge, we accomplished the first year of maintenance execution by the end of 2019. Smooth project management and close collaboration between both sides allowed to refill the spare parts stock and to run the necessary diagnostics in less than two months, just in time for the yearly overhaul,” says Christina XU.
The partnership during the maintenance process was organised in quarterly and monthly on-site meetings as well as regular follow-up. Furthermore, Sidel provided on-site technical coaching to optimise operations. “From a production point of view, we are really happy that Sidel’s local technicians were able to continuously train our employees on-site to optimise operations on our machines. Additionally, we could also rely on a key safety stock of 100% original Sidel spare parts, securing machine uptime and generating further savings,” adds Mr Wang WEI.
As the maintenance contract brought great value to the company, in December 2019 Master Kong signed another maintenance contract with Sidel for additional five aseptic PET packaging lines and four blowers in their Chengdu plant, and now are thinking to extend Sidel’s maintenance services also across other plants.
 Nielsen Retail, 2019.