在Covid-19新冠肺炎当前疫情形势下,西得乐主要担心的是我们所有相关方的健康和安全以及如何确保我们与客户业务的连续性. 了解更多
Microsoft Dynamics CRM/365 Business Analyst / Project Manager
Contract Type
Permanent
Country
ITALY
Location
Parma

Your Opportunity

We are currently recruiting for a Microsoft Dynamics 365 expert to join our CRM team. Reporting to the IT BUSINESS PARTNER & DIGITAL INNOVATION, the objective of this role is to take a internal business partnership approach to continue implementation and delivery of Microsoft Dynamics 365 products and related services.

Your Mission

  • Drive design and evolution within the application delivery team for Dynamics 365 (including 3rd.
    party applications such as Click Dimensions, Contact Center, Customer Voice, Marketing).
  • Coordinate 3rd party company doing application Management and new projects.
  • Secure Framing solution according with Microsoft boundaries and best practice (Zero new code development).
  • Supporting by improving the performance by coordinating solution review.
  • Be a team player working closely with other members of service delivery, i.e. Business Partner, Managed Services and other MS Dynamics consultants and Developers.
  • Key Responsibilities:
    - Cover all aspects; including supporting the Customer Management team, product
      demonstrations, analysis, implementation and training of end users
    - Business and process analysis
    - Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
    - Liaising with developers and clients – act as a point of communication
    - Quality Assurance & Documentation
    - Project Management (Agile framework)

Your Profile

Experience and skills:

  • Over 3 years Dynamics 365 experience
  • Strong understanding of Microsoft Dynamics 365
  • Experience of providing Demonstrations
  • Experience in Project Management (Agile Framework / Devops)
  • Experience of working on full life cycle implementations
  • Excellent communication and problem-solving skills
  • Excellent understanding and knowledge of core Microsoft Dynamics 365 modules
  • Ability to create high quality functional documentation and strong requirements gathering
    skills.

Language skills:

  • French: nice to have
  • English: professional
  • Italian: nice to have

Contract Type
Permanent
Country
ITALY
Location
Parma
Share:
西得乐集团已更新 隐私声明
确认,我理解