备件与物流

With a 24/7 user-friendly interface for spare parts and Options & Upgrades relevant to your line, Sidel Services Online makes it easier than ever to improve your line and maintain its performance. It provides practical, intuitive online access to your installed base, detailing every spare part and Options & Upgrades available for your line, along with easy access to relevant drawings, manuals and parts lists. This allows you to order parts quickly from your computer or tablet, and plan your performance optimisations with just one click.

Access all of your parts, explore your Options & Upgrades in detail, and receive professional support from the same engineers who build your line.

Continuous line performance

With Sidel Services Online, we continuously support your line performance by streamlining the way you manage spare parts and line improvement:

One-stop shopping with 24/7 access and assistance, supported by Sidel's global supply chain
Order spare parts and part lists designated critical to line maintenance and productivity
Search and view all Options & Upgrades specific to your installed equipment
Reduced lead times on offers and orders

Sidel Services Online for easier spare parts management

An intuitive interface for all your spare parts allows for even greater efficiency when ordering. You'll find that your latest Sidel equipment is catalogued and detailed within Sidel Services Online, including high-quality drawings and all applicable documentation available for download.

With just one click, you can:

Access a full overview of your installed base
Intuitively navigate, identify, select and order the relevant parts to maximise your line's uptime
Get online information on availability, ordering quantities and prices to streamline the ordering process
Download part catalogues and manuals
Get information on intelligent parts replacement
Plan long-term replacement schedules based on equipment operating hours

Sidel Parts Administrators

Sometimes fast and easy spare parts ordering is not enough. You need an expert who can offer more information, consult and provide guidance to reach even higher performance. Sidel Parts Administrators are available to provide global support when you need it.

Sidel Services Online

  • Access soon to additional services product portfolios online
  • Give your feedback: thanks to customer survey done after each zone roll-out we keep on improving regularly our platform
  • Continuous improvement last releases:
    • New pictures uploaded online
    • New kits details added online
    • Interface now available in Polish and Russian 

Need more information, wanted to be trained? 

  • User guide and training on demand
  • Do not hesitate to contact your After Sales Manager or your Parts Administrator for more information, or send us an email at: services.online@sidel.com
VAT No.: IT01787680345