Services Account Manager
Contract Type
United Kingdom
Welwyn Garden City

Your opportunity

We're looking for a Service Account Manager.

Your Mission

  • Grow sales and profitability of Services offering, adapt zone services strategy to his/her region, direct and implement action plans with After Sales team
  • Ensure that customer production line is optimized to the maximum
  • Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
  • Propose new Services products that add value to the Customer and are profitable for Sidel
  • Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
  • Plan customer contacts, visits and promotions
  • Coordinate and analyse market and competitor information, provide forecasts (3 month forecast and outlook) and report to relevant stakeholders
  • Lead a team and develop required competencies
  • Responsible for his/her region Outstanding and overdue payment performance
  • Be in charge of a given account in the region

Your Profile

Education Qualification:

  • Bachelor degree or equivalent


  • English is mandatory.
  • French and Italian would be a plus

Professional Qualification and Experience:

  • 3-5 Years of After sales experience
  • In depth knowledge of beverage equipment and market
  • Minimum 5 years of experience on the field (maintenance, production, FSE) and Ability to travel (>50%)
  • Key Leadership behavior:
  • Problem solving, Drive for results, Priority setting, Integrity and trust, Motivating others, Action oriented, Excellent negotiation skills and Customer oriented

Contract Type
United Kingdom
Welwyn Garden City
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