During the current situation caused by Covid-19, Sidel’s main concern is the health and safety of all of our stakeholders as well as ensuring business continuity for our customers. Read More
Service Account Manager Junior
Contract Type
Permanent
Country
MEXICO
Location
Guadalajara

Your Opportunity

Promote all of the Sidel service offer to our installed base clients in order to actively develop our service revenues, identify unfulfilled needs and establish a long-term relationship with them

Your Mission

  • Develop and maintain relationships with our installed base clients.
  • Exploit the installed base of the target zone taking account of the service sales potential by product line/equipment family.
  • Present the different service offers to the clients in a manner which shows how they can contribute to enhanced equipment and/or line performance.
  • Manage all of the sales process from initial contact and the preparation of service  offers through to negociations and closing of the sales.
  • Direct promotion of service catalogue, standard upgrades, audits, diagnostic visits, training…
  • Preparation multi-product offers, assistance with customer communication.
  • Performance criteria: Number of new clients, conversion rates, development of service revenues, customer satisfaction. 

Your Profile

  • Minimum 2 years third level education or equivalent level of experience.
  • Technic -Commercial position or provider of on-site technical services.
  • International: multicultural work context.
  • English + local language.

Contract Type
Permanent
Country
MEXICO
Location
Guadalajara
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