Dans la situation actuelle, causée par le Covid-19, la principale préoccupation de Sidel est la santé et la sécurité de toutes nos parties prenantes, ainsi que la garantie de la continuité des activités de nos clients. En savoir plus
Automation Field Service Engineer
Contract Type
Permanent
Country
ITALY
Location
Verona

Your Opportunity

Sidel is looking for a Field Service Engineer (FSE). The focus is on following: - Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; - Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.

Your Mission

  • Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
  • Properly handle, check and transfer equipment non-conformities.
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities.
  • Ensure ultimate internal and external customer satisfaction.
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules.
  • Report after sales opportunities detected on Customer site.
  • Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables.
  • Report to the ISM for team site activities.

Your Profile

  • Level of education and languages.
  • Degree in Engineering or Technical professional qualification.
  • English fluent, written and spoken.
  • Other foreign languages knowledge is a plus.
  • Required experience and skills.
  • At least 3 years’ experience in field activities.
  • Experience in the beverage industry.
  • Consolidated technical background Automation, Electrical.
  • Knowledge in Step7 and TIA Portal (Rockwell Studio is a plus).
  • Knowledge of Sidel Portfolio is a plus.
  • Availability to travel (Up to 90% internationally).

Contract Type
Permanent
Country
ITALY
Location
Verona
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