Field Service Engineer
Contract Type
Permanent
Country
INDIA
Location
Gurgaon
Your Opportunity
Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites
Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites
Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction
Your Mission
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
- Properly handle, check and transfer equipment non-conformities
- Prepare Job Progress Chart and technical reports in reference to carried-out activities
- Ensure ultimate internal and external customer satisfaction
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
- Report after sales opportunities detected on Customer site
- Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
- Report to the ISM for team site activities
Your Profile
Level of education and languages:
- Education: Bachelor in Engineering: Mechanical/ Electrical/ Instrumentation
- Language requirements: Fluency in English is a must-have
Required experience and skills:
- 3 years’ experience in field activities
- Experience in the beverage industry
- Consolidated technical background such as Mechanical, Automation, Electrical or Process
- Knowledge of Sidel Portfolio is a plus
- Aseptic knowledge is a plus Able to travel (up to 90% in international environment)
