Field Service Engineer (Mechanic)
Contract Type
Permanent
Country
ITALY
Location
Mantova

Your Opportunity

Sidel is looking for a Field Service Engineer who is specialized on Mechanic and performs installations, start‐ups, commissioning and test of the Sidel Equipment supplied to customer sites. In addition, the Field Service Engineer performs technical assistance during and after the warranty period, carries out training and other After Sales services of Sidel`s equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.

Your Mission

■ Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
■ Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures. Execute basic electrical work (e.g. cable wiring)
■ Prepare Job Progress Chart and technical reports in reference to carried-out activities
■ Ensure ultimate internal and external customer satisfaction
■ Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
■ Report after sales opportunities detected on Customer site
■ Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables
■ Report to the ISM for team site activities

Your Profile

Level of education and languages:
■ Relevant bachelor degree In Engineering is a plus
■ Fluent in English (written and verbal)
■ Any other language would be an advantage
Required experience and skills:
■ Minimum 3 years’ experience in field activities
■ Experience in the beverage industry
■ Consolidated technical background on Mechanical
■ Able to travel (up to 80% in international environment)

Contract Type
Permanent
Country
ITALY
Location
Mantova
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