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Field Service Engineer
Contract Type
Permanent
Country
BRAZIL
Location
Sao Paulo

Your Opportunity

Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on Automation Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction

Your Mission

Tunnel and Conveyor Automation FSE

Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications, 
Operate on Automation systems, HMI and Electrical plant for regular activities and troubleshooting as per Standard Operating Procedures 
Properly handle, check and transfer equipment non-conformities 
Submit regularly working time and technical reports in reference to carried-out activities 
Ensure ultimate internal and external customer satisfaction 
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
Report after sales opportunities detected on Customer site
Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
Report to the ISM for team site activities

 

 

 

 

 

Your Profile

3 years experience in field activities

Experience in the beverage  industry
Consolidated technical background on Automation and Electrical (Tia Portal ; Step7; Rockwell Automation; B&R) 
Knowledge of Sidel Portfolio is a plus (Conveyors and Tunnel machines ... ).
knowledge of the process machineries upstream SIDEL equipments
knowledge of microbiological principles, hygienic and environmental conditions and guidelines
Able to travel (up to 90% in international environment)

Contract Type
Permanent
Country
BRAZIL
Location
Sao Paulo
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