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Field Service Engineer - Automation
Contract Type
Permanent
Country
ITALY
Location
Verona

Your Opportunity

Sidel is looking for a Field Service Engineer (FSE). The focus is on following: - Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; - Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.

Your Mission

  • Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
  • Properly handle, check and transfer equipment non-conformities;
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities;
  • Ensure ultimate internal and external customer satisfaction;
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
  • Report after sales opportunities detected on Customer site;
  • Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables;
  • Report to the ISM for team site activities.

Your Profile

Level of education and languages:

  • Degree in Engineering or Technical professional qualification
  • English fluent, written and spoken.
  • Other foreign languages knowledge is a plus.

Required experience and skills:

  • At least 3 years’ experience in field activities;Experience in the beverage industry;
  • Consolidated technical background Automation, Electrical;
  • Knowledge in Step7 and TIA Portal (Rockwell Studio is a plus)
  • Knowledge of Sidel Portfolio is a plus;
  • Availability to travel (Up to 90% internationally).

Contract Type
Permanent
Country
ITALY
Location
Verona
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