Field Services Engineer Electro mechanic

Your Opportunity

Sidel is looking for a Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

Your Mission

• Be responsible for equipment performance at customer plant based on safety, technical and contractual
  specifications
• Execute the installation, the start-up, the commissioning and the acceptance test of Sidel's equipment at customer plant
• Diagnose of problems, establish solution with technical dept. and/or technical support
• Execute service and up-grade activity on site
• Be Sidel entry point during site activities in front of the customer. Clearly and professionally interact with customer, regarding status of work being carried out
• Weekly report to the start-up progress to project manager and field responsible
• Inform your Manager regarding activities and issues out of the contractual scope
• Respect Sidel Groupe and Customer safety procedures on site and customer induction procedures
• Train customer on Sidel equipment
• Perform technical interventions, diagnostic and technical visits on equipment
• Post visit report writing
• Promote Sidel services
• Adhere to internal policies and procedures
• Availability to travel up to 90 % (Including International Locations)

Your Profile

• Education & Languages:
  • HND or other equivalent degree in the field of automation, robotics, mechatronics or maintenance
  • Russian & English proficiency
  • French, Italian, is more than welcome

• Professional Skills & Experience:
  • Technicians must possess well-rounded knowledge of electro-mechanical machinery with PLC
  • Siemens S7 and Rockwell experience and troubleshooting of electrical systems
  • HMI experience
  • Automation design basic knowledge
  • Good mechanics basic knowledge
  • Experience in working in an international environment and a complex organization
  • Autonomous with excellent ability to face changes and new situations, rigorous and organized
  • Able to manage projects in a complex environment
  • High level of customer orientation
  • Safety oriented
  • High willingness to travel