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Field Service Engineer
Contract Type
Permanent
Country
CHINA
Location
Guangzhou

Your Opportunity

Sidel is looking for a Field Service Engineer- Automation/Mechanical. Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites. Technical assis-tance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.

Your Mission

-Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
Properly handle, check and transfer equipment non-conformities
Prepare Job Progress Chart and technical reports in reference to carried-out activities
Ensure ultimate internal and external customer satisfaction
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
Report after sales opportunities detected on Customer site
Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables
Report to the ISM for team site activities

for Global product support FSEs Level 2 & 3
Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE Qualification Program
Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly at the customer site, releasing the relevant evaluation report on time/in full.

Your Profile

  • Bachelor’s degree in automation or mechanical related major
  • 3 years’ experience in field activities, knowledge of Sidel Portfolio is a plus
  • Experience in the beverage industry
  • Consolidated technical background such as Mechanical, Automation, Electrical or Process
  • English
  • Knowledge of Sidel Portfolio is a plus
  • Aseptic knowledge is a plus

Contract Type
Permanent
Country
CHINA
Location
Guangzhou
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