Field Administrator
Contract Type

Your Opportunity

Sidel is looking for a Field Administrator who performs the logistical and general administration of the site activities, supporting the Field Service Engineers / Installation Site Manager teams.

Your Mission

  • Provide logistical support to Field Service Engineers (FSE) / Installation Site Manager (ISM), such as travel arrangements, visa applications, mission preparation documents
  • Manage FSEs / ISMs job expenses reports and time sheets
  • Manage Purchase Requisitions (PR) in SAP for  the internal FSEs / ISMs and Service activities for the external 
  • Actively monitor and control risk related to FSEs' activities on site
  • Manage and collect data for FSEs / ISMs activities reporting 
  • Ensure effective utilization of FSEs management tools, such as Pulse, SAP, FSM
  • Report on working time, service report tracking, occupation rate, KPI, cross border, mapping skills, training follow up
  • Perform FSE data follow up in the portal
  • Perform goods receipt for external FSE
  • Collect all cost related to intervention, such as supplier invoices, Service Report worksheets, airfare; post in Employee Reference Partner (ERP) system and send to requestor
  • Validate cost, ready to bill and update Service and/or Sales Order if required
  • Perform other general administrative duties

Your Profile

Language Requirements:

  • English & German (fluent - written & verbal) 
  • Any other European language is an advantage (e.g. French)

Professional Qualification and Experience :

  • Professional qualification in Logistics and/or General Administration
  • Experience with SAP applications, preferred SAP B1
  • Experience with invoice handling
  • Ability to build relationships easily and to integrate in team fast
  • Used to work with remote contact persons (FSE, Line Manager, etc.)
  • Familiar with MS Office Package
  • Ability to travel (up to 5%) 

Contract Type