Part of the Services team, the Aseptic Field Service Engineer has an important participation in the satisfaction of SIDEL customers while performing all type of customer on-site activities
■Be responsible for equipment performance at customer plant based on safety, technical and contractual specifications
■Execute the installation, the start-up, the commissioning and the acceptance test of Sidel' s equipment at customer plant.
■Diagnose of problems, establish solution with technical dept. and/or technical support
■Execute service and up-grade activity on site.
■Be Sidel entry point during site activities in front of the customer. Clearly and professionally, interact with customer, regarding status of work being carried out.
■Weekly report to the start-up progress to project manager and field responsible.
■Inform your Manager regarding activities and issues out of the contractual scope.
■Respect Sidel and Customer safety procedures on site and customer induction procedures.
■Train customer on Sidel equipment.
■Perform technical interventions, diagnostic and technical visits on equipment.
■Post visit report writing.
■Promote Sidel services.
■Adhere to internal policies and procedures.
Level of education and languages:
■HND or other equivalent degree in the field of automation, robotics, mechatronics or maintenance
■Fluent in English & Spanish (written and verbal)
■Any other language would be seen as an advantage
Required experience and skills:
■Minimum 3 years’ experience in field activities
■Technicians must possess well-rounded knowledge of electro-mechanical machinery with PLC Siemens S7 and Rockwell experience and troubleshooting of electrical systems.
■Automation design basic knowledge
■Good mechanics basic knowledge
■Experience in working in an international environment and a complex organization.
■Autonomous with excellent ability to face changes and new situations, rigorous and organized.
■Able to manage projects in a complex environment.
■High level of customer orientation.
■High willingness to travel.
■Able to travel (up to 90% in international environment)