Field Services Engineer
Contract Type

Your Opportunity

Part of the Services team, the Aseptic Field Service Engineer has an important participation in the satisfaction of SIDEL customers while performing all type of customer on-site activities

Your Mission

■Be responsible for equipment performance at customer plant based on safety, technical and contractual specifications
■Execute the installation, the start-up, the commissioning and the acceptance test of Sidel' s equipment at customer plant.
■Diagnose of problems, establish solution with technical dept. and/or technical support
■Execute service and up-grade activity on site.
■Be Sidel entry point during site activities in front of the customer. Clearly and professionally, interact with customer, regarding status of work being carried out.
■Weekly report to the start-up progress to project manager and field responsible.
■Inform your Manager regarding activities and issues out of the contractual scope.
■Respect Sidel and Customer safety procedures on site and customer induction procedures.
■Train customer on Sidel equipment.
■Perform technical interventions, diagnostic and technical visits on equipment.
■Post visit report writing.
■Promote Sidel services.
■Adhere to internal policies and procedures.

Your Profile

Level of education and languages:

■HND or other equivalent degree in the field of automation, robotics, mechatronics or maintenance
■English proficiency
■Fluent in English & Spanish (written and verbal)
■Any other language would be seen as an advantage

Required experience and skills:

■Minimum 3 years’ experience in field activities
■Technicians must possess well-rounded knowledge of electro-mechanical machinery with PLC Siemens S7 and Rockwell experience and troubleshooting of electrical systems.
■HMI experience
■Automation design basic knowledge
■Good mechanics basic knowledge
■Experience in working in an international environment and a complex organization.
■Autonomous with excellent ability to face changes and new situations, rigorous and organized.
■Able to manage projects in a complex environment.
■High level of customer orientation.
■Safety oriented
■High willingness to travel.
■Able to travel (up to 90% in international environment)

Contract Type