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Parts Administrator
Contract Type
Permanent
Country
FRANCE
Location
Octeville

Your Opportunity

Autonomy management - Manage global region activities - Open minded to complete supply chain in company for all equipments

Your Mission

  • Manage customer requests for spare parts
  • Prepare in the ERP and send out customer offers for spare parts or deal with offer requests from webservices
  • Manage customer inquiries on spare parts pricing, availability and order processing
  • Follow-up on selected customer offers for spare parts to maximize sales
  • Place customer orders for spare parts in ERP and send order confirmations or  deal with orders placed through webservices
  • Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
  • Manage customer payments terms with financial dpt
  • Coordinate logistics according to specificities of the country and requirements from customer
  • Process customer requests for return of spare parts and other spare parts-related claims
  • Manage customer information in the ERP, participate to reports promotion & assistance to customers for SSO
  • Follow up on non-conformity issues and work to provide resolution to customer leverage privileged customer interface position to maximize sales potential (offer follow up)
  • Participate to customer review on commercial actions (ASM, CCM, PA)

Your Profile

  • Upper Secondary (employement relevant skills)
  • College Degree, major in trade, language, logistics or/and information Technology
  • English
  • Other languages depending upon region covered is a plus

Contract Type
Permanent
Country
FRANCE
Location
Octeville
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