Key Account Manager

Your Opportunity

Your Mission

Manage defined key customer account(s) to deliver budgeted sales and margins for complete Sidel portfolio, with a focus on equipment sales.  Deliver increased market share of the total relevant key account investments.  Develop and implement a focused and coherent sales and service strategy for the short, medium and long term, efficiently utilizing all functions as needed.  Understand key account requirements on a central basis (if applicable) and local basis to provide customers with win-win solutions which meet their needs and are in the best interests of Sidel, thus enabling Sidel to achieve its Balanced Score Card and regional objectives.  

Key Responsibilities

 - Accountable for meeting budgeted equipment sales and margins for the defined KA(s); partial resp. for service sales
- Establish strong relationships with assigned KA(s) by building a network of contacts within their organization
- Identify market potential for assigned KA(s) and develop strategic and tactical sales plans accordingly
- Develop customer needs analysis
- Negotiate and issue price lists
- Present quotes in line with commercial policy
- Maintain and clean up-to-date sales pipeline in the SDWH
- Manage Master agreement contract process from beginning to end
- Oversee the execution of the project and maintain customer contact
- Ensure proper and timely resolution of major claims or legal issues at the defined KA(s), in Sidel's best interests
- Initiate KA(s) product development strategies (short and long term) through the Product Development Plan
- Communicate innovation and strategic activity through Value Creation Days, seminars or tradeshows.

Your Profile

Education: Bachelor Degree or equivalent

Language: English / Foreign language is a plus (French / Italian / Spanish)

Professional qualification & experience:

- Min 5 years experience in bottling machinery sales and AM, particularly in the packaging and/or rigid plastic industry
- Established customer base and network within the rigid container market
- Significant rigid container equipment, market and industry knowledge
- Market evaluation and analysis skills, planning skills; ability to develop and present a value proposition
- Good communication and presentation skills
- Sales management experience; excellent negociation skills
- Ability to travel (>50%)

Key leadership behavior:

- Drive for Results
- Problem Solving
- Action Orientated
- Managing and measuring Work
- Peer Relationships
- Excellent communication, presentation and negotiation skills
- Customer oriented