During the current situation caused by Covid-19, Sidel’s main concern is the health and safety of all of our stakeholders as well as ensuring business continuity for our customers. Read More
IS Analyst in idea to product domain
Contract Type
Permanent
Country
FRANCE
Location
Octeville

Your Opportunity

IT Corporate Function provides reliable, efficient, secure and innovative IT solutions, services and architectural runway ITP Business Partner team, part of IT Corporate function, work in partnership with relative Business teams, guaranteeing business continuity, developing and delivering value added services while defining and developing IT Strategic Directions, promoting Digital Optimization and Innovation and Security compliance in line with Business Vision, Mission and Objectives. “Idea to Product” (ITP) is the process of managing the entire lifecycle of a product from ideas, through engineering design and manufacture, to service and disposal of manufactured products. Through integration of people, data, processes, business systems and IT tools, ITP process provides the product’s information backbone. The IS Analyst will work under the responsibility of the ITP Business Partner to maintain and improve the performance of solutions that automate our business processes “Idea to Product” and “Quote to Cash”. The analyst will also monitor the global performance of IS services which support the core process and take proactive and/or reactive steps to restore or improve service performance. The position will be based in one of our global Information Systems locations.

Your Mission

  • IT Corporate Function provides reliable, efficient, secure and innovative IT solutions, services and architectural runway
  •  ITP Business Partner team, part of IT Corporate function, work in partnership with relative Business teams, guaranteeing business continuity, developing and delivering value added services while defining and developing IT Strategic Directions, promoting Digital Optimization and Innovation and Security compliance in line with Business Vision, Mission and Objectives.
  • “Idea to Product” (ITP) is the process of managing the entire lifecycle of a product from ideas, through engineering design and manufacture, to service and disposal of manufactured products.
  • Through integration of people, data, processes, business systems and IT tools, ITP process provides the product’s information backbone.
  • The IS Analyst will work under the responsibility of the ITP Business Partner to maintain and improve the performance of solutions that automate our business processes “Idea to Product” and “Quote to Cash”. The analyst will also monitor the global performance of IS services which support the core process and take proactive and/or reactive steps to restore or improve service performance. The position will be based in one of our global Information Systems locations. Travel is required for this position.


Key Responsibilities

  • Help to deliver the services according to their service definition by resolving incidents and requests that cannot be resolved by external service providers due to their complexity or link to business process.
  •  Perform problem resolution for assigned incidents and requests and work on continuous improvement actions that transfer ticket resolution activity into the service desk (level 1) with high quality and satisfaction.
  •  Reviews, analyses, and evaluates business systems and user needs, and details them.
  •  Help to implement IS solutions
  •  Create and maintain an inventory of all systems and applications globally in the Sidel Group which support a business process
  •  Develops and implements the most efficient and cost-effective solutions, by documenting business and technical requirements, formulating solutions, based on information systems which meet business requirements.
  •  Works closely with process teams to prioritise business goals and information needs
  •  Support the Process Office with resource and solution delivery
  •  Makes recommendations surrounding improving processes, efficiency and practices. Simulates and tests process improvements.
  •  Communicates changes and may provide training to impacted key users or users.


Your Profile

Languages

  •  Fluency in English. French and Italian fluency are also preferred.

Education, experience and competencies

  • Bachelors in Information Technology, or equivalent degree
  • Experience with working on PLM systems, SAP PLM is preferred (Master Data, DMS, CAD integration)
  • Good knowledge of CAD systems (SolidWorks, CATIA, Autocad, Eplan)
  • Experience in IT project delivery
  • Broad understanding of technology and software development and implementation practice
  • Strong communication skills, both written and verbal
  • Strong attention to detail, especially in high pressure and high activity situations
  • Demonstrated ability to guide the work of others, including external suppliers and service providers, to interact with people
  • Able to work remotely, in different countries and from different business and geographical cultures
  • Demonstrates knowledge and awareness of process and service concepts, practices, and procedures

Contract Type
Permanent
Country
FRANCE
Location
Octeville
Share:
Sidel Group has updated its Privacy Notice
Ok, I understand