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IT Network Administrator
Contract Type
Permanent
Country
ITALY
Location
Parma

Your Opportunity

Become a member for the Global IT Network Infrastructure Team. Ensure that IT Network services are delivered according to the processes and technical documentation created and provided. Take part in global network projects and work together with internal IT and external partners.

Your Mission

  • Support the IT Network Tower according to the Service Delivery Framework
  • Contribute to manage the On Site Service teams to guarantee the end-to-end service fulfillment
  • Accountable for Satisfaction Level of Customers (Internal), follow technical processes, frameworks
  • Implement and maintain IT Service tools to Deliver IT Network services in a proper way (eg. IPAM)
  • Accountable for the IT Network document repository
  • Act as an SME on Network related topics
  • Continously Improve the Processes. Streamline and automate to reduce cost, time for execution and improve user satisfaction
  • Implement corrective actions in case of deviation or non-compliance
  • Member of the Network Support Ticket queue

Your Profile

  • Demonstrated experience in managing Medium/Big IT Network Infrastructures
  • Experience in CISCO and Fortinet network landscape
  • Knowledge of SDWAN and ADVPN concepts
  • Analytical thinking
  • Working experience in a multicultural environment
  • Able to travel (up to 10%)

Contract Type
Permanent
Country
ITALY
Location
Parma
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