During the current situation caused by Covid-19, Sidel’s main concern is the health and safety of all of our stakeholders as well as ensuring business continuity for our customers. Read More
Field Service Engineer
Contract Type
Permanent
Country
JAPAN
Location
Tokyo

Your Opportunity

Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on Mechanic, perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. and develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction. The position will be based in Japan.

Your Mission

  • To Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on Mechanic.
  • To Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel equipment installed at customer sites.
  • To Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction .
  • Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
  • Submit regularly working time and technical reports in reference to carried-out activities 
  • Ensure ultimate internal and external customer satisfaction 
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
  • Report after sales opportunities detected on Customer site

 

Your Profile

  • 3 years experience in field activities.
  • Experience in the beverage  industry, especially on Aseptic technology.
  • Consolidated technical background on Mechanical.
  • Knowledge of Sidel Portfolio is a plus.
  • Knowledge of the process machineries upstream SIDEL equipment.
  • Knowledge of microbiological principles, hygienic and environmental conditions and guidelines.
  • Able to travel (up to 90% in international environment).

Contract Type
Permanent
Country
JAPAN
Location
Tokyo
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