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Field Service Engineer Mech/Mechatronic
Contract Type
Permanent
Country
KENYA
Location
Nairobi

Your Opportunity

Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites. Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction

Your Mission

  • Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
  • Properly handle, check and transfer equipment non-conformities 
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities 
  • Ensure ultimate internal and external customer satisfaction 
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
  • Report after sales opportunities detected on Customer site
  • Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
  • Report to the ISM for team site activities

Your Profile

  • Bachelor Degree engineering or equivalent;
  • Fluent level of English is a must;
  • French is an advantage.
  • Experience in the beverage industry;
  • 3 years of experience in field activities;
  • Technical subject matter expertise on Mechanical
  • Availability to travel up to 90 % (Including International Locations).

Contract Type
Permanent
Country
KENYA
Location
Nairobi
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