Manufacturers can save big on maintenance by anticipating equipment failures. Sidel’s efficient spare parts service is always available and helps you make the right decisions.

Spare parts, expertise and competitiveness
Sidel spare parts are backed by the expertise of specialists and Sidel’s quality guarantee. By using only high quality parts that are totally compatible with our equipment’s operations, we make sure your investments last longer and machine downtime is reduced.

In order to offer attractive pricing, Sidel often negotiates special terms with suppliers to get the best deal for many consumables and spare parts. We also do our best to protect our own prices from the effects of rising raw material prices.

The right part, in the right place, at the right time
To provide you with the parts you need in a timely manner, sixty parts administrators and Sidel’s technical assistance units provide parts ordering advice and daily support. Sidel brings you greater responsiveness with tools like Spares On Line and spare parts catalogs.

Next, our local teams make sure your orders are handled efficiently. Sidel’s distribution platforms are actually located at our main manufacturing facilities. Warehouses at these sites constitute a vital link in the distribution chain and guarantee maximum parts availability. Sidel has over 120,000 different references in stock on a daily basis for a 95 percent availability rate. Most wear parts and critical parts are shipped within 24 hours.

Your packages are shipped even more quickly since we have "Specified Shipper" agreements and can systematically send out shipping data and documentation for customs.

Advantages for Customers

• One-stop Shipping for all SIDEL machines
• Identification of industrial risks related to the environment
• A maintenance quality indicator