Optimize equipment productivity and life
If you want to keep your machines running at peak performance, extend their useful life, and save money, then you should consider a preventive maintenance program.
That’s where the OEM experts at Sidel can help you with our three customized Maintenance Service solutions: Silver, Gold and Platinum. Sidel offers a full range of Maintenance Services, from assistance and collaboration on maintenance work to full-scale service with performance and quality guarantees.
Scheduled maintenance work for superior quality service…
… Sidel’s Maintenance Services give you the freedom to take care of your customers’ needs.
Silver Maintenance Service
If you want expert consulting and full control over your maintenance budget:
Sidel’s Silver service provides you with effective organizational and assistance tools. It includes one to two diagnostic visits per year, one four-day training session in the plant, and one week of oversight during your equipment’s annual overhaul. This service also offers special access to Sidel’s technical library and includes maintenance assistance software. With Sidel’s support, your team will be trained and able to handle scheduled maintenance within one year.
Customer self-reliance within one year
- Customized maintenance relationship with Sidel
- Self-reliance through skills transfer
- Guaranteed quality of maintenance work
Scheduled maintenance support
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onsulting and scheduling
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On-site training
- Four-day session in the plant
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Oversight of annual overhaul
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Corrective maintenance support
- Remote Services: for technical support
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Routine maintenance support
- Sidel Maint: maintenance scheduling software
- MySidel: online services portal
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One-year program
If you want to plan and manage your equipment maintenance on an “à la carte” basis in collaboration with Sidel:
The Gold maintenance service enables you to schedule maintenance work according to functional modules. Maintenance work is divided up based on machine criticality and your internal expertise. You can budget for preventive maintenance from the outset to increase machine availability and reliability.
Self-reliance and scheduled maintenance in an extended-term program
- Joint planning for optimum distribution of maintenance work
- Budget control for preventive maintenance
- Increased operational availability and reliability
Collaborative approach to maintenance
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Uptime Kit: optional
- Additional parts kit for background maintenance
- Lubrication kit
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Additional maintenance*: optional
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Preventive maintenance
- List of functional modules
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Corrective maintenance support
- Remote services: for technical support
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Routine maintenance support
- Sidel Maint : maintenance scheduling software
- MySidel: online services portal
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One to three-year program
Six-month warranty on parts
*Systematic approach to conditional maintenance operations
Platinum Maintenance Service
If you want high-end service and a guarantee on your equipment’s efficiency:
Sidel’s Platinum maintenance service offers an all-in-one solution. Sidel takes charge of all preventive and additional maintenance and works closely with you throughout the program. Sidel provides its commitment to a negotiated level of mechanical performance. And with Sidel’s guarantee of optimum productivity, you are free to focus on your customers.
Real “performance insurance”
- High-end service quality commitment
- Guaranteed mechanical performance
- Total support with an all-in-one maintenance solution
Full commitment to all maintenance work
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Uptime Kit
- Additional parts kit for background maintenance
- Lubrication kit
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Additional maintenance*
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Preventive maintenance
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Corrective maintenance support
- Remote services
- One emergency intervention
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Routine maintenance support
- Sidel Maint: maintenance scheduling software
- Tracking tools (productivity solutions: MEIT and EIT)
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Three-year program
Mechanical efficiency: technical acceptance after every major maintenance job
Six-month warranty on parts
*Systematic approach to conditional maintenance operations
