Hariss International embraces PET
The right equipment, strong relationships and high levels of service. These are just some of the reasons why Hariss International chose to work with Sidel, and local agent SBA, on their new PET line.
A new line for carbonated drinks and juices
Founded in 2005, Hariss International is one of Uganda's leading manufacturers of biscuits, still drinks and mineral water for the domestic market. Its food and beverage products are sold under the brand name Riham - a name that is synonymous with products of the highest quality due to the company's use of the most modern processing, filling and packing equipment.
Exploiting the PET potential
Having already experienced the value of PET from their water products, Hariss International wanted to capitalise on this success and create a new PET line for their Riham brand of carbonatedsoft drinks and juice products. In 2011 the company started exploring different production options for a flexible new line that could manage these different categories in a variety of bottle sizes.
"When Hariss decided to go for a CSD line, the Chairman of the company and the Technical Manager travelled all over the world to look at tangible projects and saw Sidel as a reliable supplier," says Ruben Andrews, CEO Hariss International Ltd.
The value of partnership
"We decided to work with Sidel on this project because of their open, transparent and regular communications regarding the project. They passed on their technical knowledge to the Hariss team, so they could understand the solution in-depth," says Ruben Andrews.
Together Hariss International and Sidel looked at potential lines before deciding on the PET Combi line. This could meet the demands for two shifts a day, six days a week for around 50 weeks a year. But operating in a projected highgrowth market like Uganda, they also needed to anticipate future capacity requirements. Ruben Andrews continues, "We started looking at 8,000 bottles an hour but were persuaded to go with 16,000 bottles per hour."
While the right equipment and strong relationships were clearly important in deciding to work with Sidel, servicing and operations were also part of the decision-making process. As a leading beverage producer, Hariss International was well aware of the effect of downtime on production, and ultimately profitability. So the opening of Sidel's long-term service partner SBA in neighbouring Kenya earlier this year brought maintenance services even closer.
With over 70 employees and offices throughout the African and Middle East markets, Sidel, by partnering with SBA, provides service, spare parts, sales support training and audits at local level. In short, SBA is the hands-on link between Sidel and customers with the necessary experience to keep equipment running smoothly and production levels high.
Extensive operational experience
"When we started working with Sidel back in 1999, there was no PET in West and East Africa. During our 14 years of collaboration we have developed the market to become one of the leaders on the African continent. This represents our aim to deliver a much higher standard of quality of service and support to our existing and potential customers," says Claude Bosson, CEO of SBA.
The new Sidel line was delivered to Hariss International at the start of 2012 and commissioned at the start of 2013. Producing 16,000 bottles hourly, the Hariss team are already delighted with the results, as well as with their partnership with Sidel and SBA.
"We would like to express our gratitude to Sidel and the SBA Kenya team for their great and valued inputs towards running this project from day one. SBA played a major role in making this project a success," says Ruben Andrews.
Sidel and SBA - Making global local
Established in 1995, SBa works with Sidel to offer customers in africa sales support, training, service, spare parts and audits at local levels. The company now has 70 employees and offices in nigeria, Kenya, the ivory coast and congo, along with subsidiary operations in the Democratic Republic of the congo, cameroon and angola. Sidel has worked with SBa since 1999 and strongly believes in the strategy of providing global experience backed by local sales and support close to customers.
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